At DotClick, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect and how we use, store, and protect that information. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information from you in a few ways, including:
- Personal Information: When you voluntarily provide information via contact forms, email subscriptions, or inquiries. This may include your name, email address, phone number, and any other details you submit.
- Log Files: Like many websites, we automatically collect certain information through log files. This includes IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps. These logs are used for analytics and website administration purposes.
- Cookies and Tracking Technologies: We use cookies to improve your browsing experience. These cookies may store user preferences, customise web page content, and track user behaviour. You can manage or disable cookies in your browser settings.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To improve our website and personalise user experience.
- To communicate with you, respond to inquiries, and send periodic updates.
- For marketing purposes, including sending promotional emails or displaying relevant ads (with your consent, where applicable).
- To comply with legal obligations or resolve disputes.
3. Legal Basis for Processing (GDPR Compliance)
For individuals in the European Economic Area (EEA), we rely on the following legal bases for processing your personal data:
- Your consent (e.g., for sending newsletters).
- Performance of a contract (e.g., when providing services you’ve requested).
- Compliance with legal obligations.
- Legitimate interests (e.g., for security purposes or website improvements).
4. Data Protection and Security
We take the security of your data seriously. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
5. Third-Party Services
We use trusted third-party services to help us operate our website and deliver services, such as Google Analytics, payment processors, and email marketing platforms. These third parties may have access to your personal information but only for the purpose of performing their tasks on our behalf and in accordance with this Privacy Policy.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You may control how cookies are used through your browser settings. More information on cookies can be found in our Cookie Policy.
7. Google Ads and Analytics
We may partner with Google and other third-party vendors to display ads and analyse traffic. Google uses cookies like the DART cookie to serve ads based on your prior visits to our website. You can opt-out of Google’s use of cookies by visiting Google Ads Settings.
8. Your Rights (GDPR & POPIA)
Depending on your location, you may have the following rights concerning your personal information:
- Access: You can request to know what personal data we hold about you.
- Rectification: You can ask us to correct or update inaccurate information.
- Erasure: You can request that we delete your personal data.
- Restriction: You can ask us to limit how we process your data.
- Data Portability: You can request a copy of your data in a machine-readable format.
- Objection: You can object to certain types of processing, like marketing.
To exercise any of these rights, please contact us at [email address].
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.
10. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Please review this policy periodically to stay informed of any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
Last Updated: 26 September 2024